Christmas Delivery Guarantee

When should I order by?

Ideally the sooner the better, but if you can't that's okay.

Here are the last dates you can order to have your items guaranteed to arrive by Christmas:

Order by 12.00 pm 15 December 2014, if you reside in WA / NT or in a remote area

Order by 12.00 pm 17 December 2014, if you reside in Hobart, Melbourne, Canberra, Sydney, Brisbane or Adelaide

Our Guarantee

Order any in-stock product and we guarantee it will be delivered for Christmas otherwise delivery is FREE. We will refund you the delivery charge if it doesn't make it in time!

What happens if I order after these dates?

You may still receive your order, depending on exactly when you place it, but we just can't guarantee it. That said we will try and may even upgrade your order to Express Overnight delivery, at no charge, to make this happen.  

Terms and Conditions

Our Christmas Delivery Guarantee applies to any in-stock products ordered prior to the dates above.

If delivery was attempted, but you were not home / no one was present to sign for your parcel then no delivery refund will be applied. 

The Christmas Delivery Guarantee does NOT apply to:

Postcodes within the following zones:

Northern Territory

0822, 0835–0847, 0852–0854, 0872, 0880–0889

Western Australia

6215–6699, 6700–6770, 6798–6799

New South Wales

2339, 2341–2347, 2352–2412, 2431–2439, 2441, 2443, 2445–2449, 2451–2459, 2462–2469, 2471–2479, 2481–2483, 2642–2648, 2651, 2652, 2654–2664, 2673–2675, 2680–2707, 2709–2719, 2731–2739, 2821–2829, 2831–2844, 2878, 2879, 2890–2899

Queensland

4454–4482, 4488–4493, 4521, 4677–4679, 4681–4699, 4704–4739, 4741–4809, 4816, 4819–4869, 4871–4899

South Australia

5201, 5202, 5204–5210, 5212, 5213, 5220– 5223, 5231–5237, 5240, 5242, 5243, 5245–5250, 5252, 5254, 5256–5259, 5261–5263, 5265–5266, 5269, 5270, 5272–5276, 5278, 5279, 5291–5303, 5306–5329, 5331, 5332, 5340, 5342, 5344, 5346–5351, 5354, 5356–5372, 5374–5412, 5414–5416, 5418–5421, 5430–5452, 5454–5460, 5462–5490, 5493–5500, 5510, 5521, 5522, 5550, 5552, 5555, 5560, 5570, 5572, 5577–5583, 5601, 5607, 5609, 5630, 5632, 5641–5690, 5710, 5722–5749

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