Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Our warehouse continues to operate during lockdown/restrictions. On average all orders are picked, packed and shipped within 12-24 hours of purchase (excluding weekends). Not too shabby…………..
All parcels will continue to be shipped Express to provide a faster shipping experience. Generally most parcels arrive within 1-4 business days, however some delays continue to occur across the AusPost network so we cannot guarantee delivery within those timeframes.
Estimated Express Shipping Times
Some delays are being experienced across the courier network and whilst 95% of our parcels experience no such delays, please understand some significant delays have and are occurring.
To get parcels to you as quick as possible we now only offer Expedited Shipping. Whilst delays still occur most parcels arrive within 1-4 business days and any delays are much shorter. Standard delivery sadly can blow out to weeks and weeks which is why we are no longer offering this service.
Estimated Standard Shipping Times
Below is an estimate of shipping times, but please understand any COVID outbreaks and additional government restrictions can change these estimates. If unsure then always opt for Express.
MELB METRO: 1-3 Business Days
SYDNEY METRO 3-5 Business Days
BRISBANE METRO: 3-5 Business Days
ADELAIDE METRO: 3-5 Business Days
PERTH METRO: 3-5 Business Days
VIC: 2-5 Business Days
NSW: 2-7 Business Days
ACT: 3-5 Business Days
QLD: 3-14 Business Days
SA: 4-10 Business Days
WA: 5-7 Business Days
NT: 5-7 Business Days
TAS: 3-7 Business Days
In Store Pick Up
Due to COVID we are no longer offering in-store pickups.
Estimated International Shipping Times
We ship worldwide. Sadly because Australian’s cannot travel flights are limited, meaning there continues to be some delays with International dispatch to countries outside of US, UK, Europe, Japan, China & NZ.